For Buildings · Service Agreements
Maintenance Contracts for NYC Buildings
A maintenance contract is a simple trade: we take responsibility for your building’s plumbing, heating, and the filing calendar behind them — you stop managing five vendors and hoping the boiler starts in October.
Agreements are built around the annual boiler startup and shutdown cycle, priority emergency response, and the compliance dates (LL152, backflow, boiler filings) that generate violations when they slip. One firm, one number, one throat to choke.
What's in the Agreement
Annual boiler startup and shutdown.
The full pre-season startup — combustion, controls, safeties, venting, steam-specific checks — performed before the first cold night, and an orderly shutdown after the season. Multi-boiler plants get program scheduling so no building waits.
Priority emergency response.
No-heat, no-hot-water, leaks, and gas situations in contract buildings dispatch ahead of the general queue, around the clock, with response commitments written into the agreement.
Compliance calendar management.
LL152 gas inspections, annual backflow testing, and boiler inspection filings — tracked, performed, and filed on time. The violations we spend our other days clearing are mostly missed-calendar violations; the contract is the cure.
Preferred rates and one point of contact.
Repair work in contract buildings bills at preferred rates with a direct line to the shop. Documentation lands the way management companies need it — per building, per incident, audit-ready.
Who It's For
Multifamily buildings, small portfolios, and mixed-use properties across Brooklyn, Queens, Manhattan, and the Bronx. The common denominator isn't size — it's responsibility: if heat, hot water, gas, and filings are on your desk, the agreement moves them to ours.
Homeowners with a single boiler don't need a contract — book The Boiler Physical → once a year and you're covered.
How Contracts Price
Honestly, and per building. The drivers: number of units and risers, plant type and age (steam plants carry more startup scope than hydronic), the compliance obligations the building actually has (LL152 cycle, backflow devices, boiler filing status), and portfolio size. We'd rather lose a bid than sign an agreement priced to disappoint — a contract only works if both sides want to renew it.
Every quote is written, itemized, and per building — so a board or owner can see exactly what they're buying and compare it honestly against the pile of one-off invoices it replaces.
FAQ
Frequently Asked Questions
What’s included in a standard agreement?
The core: annual boiler startup before heating season and shutdown after it, priority emergency dispatch ahead of non-contract calls, management of the building’s plumbing-side compliance calendar (LL152 gas inspections, backflow testing, annual boiler filings — performed and filed), and preferred rates on repair work. Scope flexes by building; the agreement lists exactly what’s covered so there’s no “that’s extra” surprise mid-winter.
Who are these contracts for?
Multifamily buildings from small walkups to elevator buildings, small portfolios under one management, and mixed-use properties with commercial tenants. If you own or manage buildings where heat, hot water, and filings are your responsibility, an agreement fits. Single-family homeowners don’t need a contract — they need The Boiler Physical once a year.
How does pricing work?
Per building, based on unit count, plant type and age, and the compliance scope the building actually carries — with portfolio pricing across multiple buildings. We quote in writing after seeing the buildings. What we don’t do: a teaser rate that excludes everything a building actually needs.
What does “priority response” mean in practice?
Contract buildings jump the dispatch queue — including after hours — and call a direct line. Response commitments are written into the agreement rather than implied. Our base at 802 Jamaica Ave makes Brooklyn and Queens buildings the fastest zone.
Can the contract include our violations and open filings?
Yes — many agreements start exactly there. We baseline the building’s open DOB/HPD items and filing status, clear what’s outstanding, and then the contract keeps it clean going forward. Prevention is the product; the cleanup is the onboarding.
Explore related paths
Get a Contract Quote
Tell us the building or portfolio — units, plant, boroughs — and we’ll come back with a written scope and price. Onboarding can start with clearing whatever’s currently open.